The Christmas decoration has been put away, the children have returned to school and you have returned to work. So what does that mean? Yep, the Holiday season is officially over and we have kicked off the New Year. Many of us made New Year Resolutions for 2009. Here are my Top 5 Resolutions:
Stay Connected- One of the great advantages of owning a small business is I have the pleasure of working with each of my clients. We have some much fun working together to design their personalized products. The sad thing is afterwards we loose contact. I often think about my old clients, but it is difficult to find them after they get married.
This year, I would like to develop stronger relationships with each of my clients that go beyond the date of purchase.
Keep Customers Informed- The clients I have worked with in the past have had the luxury to learn from my expertise in the personalization business. Clients should not have to spend hours searching for ideas, products etc. (this is where my expertise come into play)
This year, I plan on keeping my blog updated to share with you some of my personalization ideas. So don’t forget to subscribe to this blog so you can stay informed.
Increase Communication- I have always done a good job using my phone for multiple purposes.
This year I will have a phone dedicated for my clients only. I will be able to be accessed anytime you need to talk about our products.
Referral Reward- I always appreciate referral.
This year, each referral source will get a special gift.
Alliances Discounts- This year, I will give discounts to some organizations/individuals for example Honor Students, Farmers Insurance and FedEx Employees. If you would like your company added to the Alliances discounts. Let me know.
What are your New Year Resolutions?